Privacy Policy - Pivotalsoft

We Are Committed to Privacy

This privacy policy outlines how Pivotalsoft Software Solutions collects, uses, and protects your personal information. By accessing and using our website at pivotalsoft.com and related services, you consent to our privacy practices as outlined in this policy. We are committed to maintaining the confidentiality and security of your data.

What Information Do We Collect?

We collect information to provide you with better service and support. This includes:

  • Personally Identifiable Information (PII) such as name, email address, phone number, and company name
  • Non-personally identifiable information that does not reveal your identity, including browser type and usage statistics
  • Personal data provided through contact forms and service requests
  • IP addresses for statistical purposes and website improvements

How We Use Your Information

The information we collect is used to:

  • Provide requested services and respond to your inquiries
  • Send updates about our products, services, and industry news
  • Improve our website layout and advertising effectiveness
  • Maintain and enhance user experience

Payment Information

We do not directly collect or store credit card information. Payment processing is handled by third-party vendors. All payment-related data is subject to the privacy policies and terms of our payment service providers. We do not have access to your payment details beyond transaction confirmation.

Data Storage and Security

Your information is stored securely in our database using industry-standard technical and organizational security measures. All employees and contractors have signed non-disclosure agreements. We employ SSL (Secure Socket Layer) encryption to protect sensitive data during transmission. However, we recommend you maintain the security of your account credentials and understand that no internet transmission is completely risk-free.

Cookies Policy

We use cookies to enhance your browsing experience and provide personalized content. Cookies help us determine your location and deliver content in your preferred language. You can delete cookies at any time through your browser settings. Cookies do not personally identify you unless you choose to provide login credentials.

Advertising and Tracking

We use cookies and web beacons to analyze website usage and deliver targeted advertising based on your interests. If you prefer not to receive targeted advertising, you may opt-out by contacting us at info@pivotalsoft.com. Please note that opting out does not eliminate generic advertising.

Third-Party Services

Our services may integrate with third-party vendors including online storage providers and payment processors. Pivotalsoft is not responsible for the privacy practices of third-party services. We recommend reviewing the privacy policies of any third-party providers before sharing information.

Legal Compliance

We comply with all applicable laws and cooperate with law enforcement agencies to enforce legal requirements and protect intellectual property rights. If we receive a legal request, we may disclose your information as required by law or court order.

Your Rights

You have the right to:

  • Access, control, and verify the personal data we process
  • Request information about the purpose and scope of data processing
  • Request corrections or updates to your personal data
  • Request temporary or permanent suspension of data processing
  • Request deletion of your data in accordance with applicable law

Contacting Us

If you have questions, concerns, or requests regarding this Privacy Policy or our treatment of your personal information, please contact us:

Email: info@pivotalsoft.com

Phone (India): +91 73860 23233

Phone (UK): 0044 7802 603974

Address (India): Flat #304, Eswar Plaza Above Thomas Cook, Main Road, Dwaraka Nagar, Visakhapatnam, 530016

Policy Updates

Pivotalsoft reserves the right to update this Privacy Policy at any time. We recommend reviewing this policy periodically for changes. Your continued use of our website and services after updates indicates your acceptance of the revised policy.

Last updated: May 2026